Privacy Policy

Last Updated: 05.03.2025

At Arta’s Flowers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store your information when you visit our website (www.artasflowers.co.uk) or make a purchase through our Web.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

a. Personal Information You Provide

  • When you place an order: Name, email address, phone number, billing and shipping address, payment details.

  • When you sign up for our newsletter: Email address.

  • When you contact us: Any information you provide in messages or inquiries.

b. Automatically Collected Information

Our website may automatically collect data when you visit our site, including:

  • IP address

  • Browser type & device information

  • Pages visited & time spent on our website

  • Cookies & tracking technologies (see Section 5)

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders (including delivery and customer service).

  • To send order confirmations, updates, and promotional emails (if you’ve opted in).

  • To improve our website and customer experience based on analytics and feedback.

  • To comply with legal requirements and prevent fraud.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Payment Processors (e.g, Stripe, PayPal) to securely process transactions.

  • Delivery Partners to ensure your order reaches you.

  • Website Hosting & Analytics Services (Website, Google Analytics) to improve our site performance.

  • Legal Authorities if required by law or in case of fraudulent activity.

4. Data Security & Storage

We take appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. Your data is stored securely by our website and relevant third-party services we use for processing payments and orders.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences.

  • Analyse website traffic.

  • Improve marketing efforts.

You can control or disable cookies in your browser settings. However, some features of our website may not function properly without them.

6. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access & Correction: Request a copy of your data or correct inaccurate information.

  • Deletion: Request that we delete your data (except where legally required to retain it).

  • Marketing Preferences: Opt out of promotional emails at any time using the "Unsubscribe" link in our emails.

To exercise any of these rights, please contact us at Hello@artasflowers.co.uk.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact us:

📧 Email: Hello@artasflowers.co.uk
📞 Phone: 07733765049

By using our website, you agree to the terms of this Privacy Policy.

“Happiness comes in all
plants & flowers.”